Communities affected by flooding

Environment Flooding

Support and advice for people in Derbyshire affected by flooding.

Mental health support

We know how frightening it can be to deal with the threat of flooding or seeing your home or business flooded. It is normal to feel upset, anxious, tired and have difficulty sleeping when our lives are significantly disrupted through events like flooding.

Sadly, it can take a long time for life to return to normal, so if you've been affected it can be a good idea to turn to friends and family for support if you are able.

Help is available from elsewhere too, and some of the many places you can go to for support include:

Clearing up after flooding at home or a business

You can find advice and information on what to do about cleaning up and returning home after flooding.

Support is also available for anyone whose home has been affected by flooding from:

Home insurance and flood cover

If your home is more likely to flood, then insurers may need to charge higher insurance premiums.

Flood Re is a joint initiative between the government and insurers. It aims to make the flood cover part of insurance policies more affordable. Flood Re is not available for businesses or homes built after 2008.

Specialist insurance providers such as Flood Assist insurance services may also be able to help you.

Support and information from district and borough councils

Find out about any local flooding support and advice offered by your district or borough council:

You can find your local council on GOV.UK.

Other support and advice

There are a number of organisations that provide support on a wide range of flooding related issues and impacts:

Support for people experiencing homelessness

Support is available for anyone who is experiencing homelessness in Derbyshire. Housing advice and services are delivered by district and borough councils and anyone with concerns should contact their local council directly:

You can find your local council on GOV.UK.

Concerns about an adult or child

If you're concerned that an adult or child in Derbyshire may be experiencing, or be at risk of, abuse or neglect, please contact Call Derbyshire:

  • from 5pm to 9am Monday to Friday and 24 hours per day at weekends and on bank holidays (for social care concerns only) telephone: 01629 532600
  • if it's an emergency and a person is in immediate danger, please telephone: 999

Staying safe around water

Please take care when you're out and about. While flood water is receding in places, many rivers and streams will remain very full and fast-flowing for several days.

Keep away from riverbanks and paths close to rivers - the paths may have become unstable and slippery.

Never enter the water to rescue anyone, or an animal in difficulty in the water. Telephone: 999 immediately and tell them to float on their back.

Dog-walkers are advised to keep their furry friends on leads close to water to help keep them safe. Dogs running free risk struggling to slow themselves on slippery banks and paths and end up in deep or fast-flowing water.

Read water safety advice from Derbyshire Fire and Rescue Service.

Clearing roads

If you spot a problem on one of our roads, please let us know by reporting a road fault to us.

For the latest situation on Derbyshire's roads, see our information about weather-related road closures.

Sign up for flood alerts

Sign up to the government's free flood warning service. You'll need to provide the address you want flood warnings for, an email address, and the best way to contact you with a warning (email, call or text).

You can also find out how best to prepare for any future flooding.